INOVO launches WhatsApp product to help contact centres enhance customer service and CX

Contact centre solution and optimisation company INOVO has launched a [...]

By |2021-04-29T15:15:07+02:0024 May 2019|Press Releases|Comments Off on INOVO launches WhatsApp product to help contact centres enhance customer service and CX

Transforming CX through operational excellence – a CEM Africa Summit discussion

Contact centre CX specialists INOVO has joined the Customer Experience Africa [...]

By |2021-04-29T15:18:33+02:0018 Jul 2018|Press Releases|Comments Off on Transforming CX through operational excellence – a CEM Africa Summit discussion

Mind the gap – harnessing competitive behaviour to break down departmental silos

In a corporate environment it’s easy to get too focused [...]

By |2021-04-29T15:23:33+02:001 Mar 2018|Press Releases|Comments Off on Mind the gap – harnessing competitive behaviour to break down departmental silos
Go to Top